Cancellation policy

Monthly Services

Monthly services listed on our invoices are considered a month-to-month or year-to-year agreement (unless otherwise noted). Your proposal will set forth which service and payment commitment(s) you have selected. If you select a Service on a month-to-month basis or year-to-year basis, you also agree that the service automatically renews each month or year respectfully unless terminated.

You may cancel your monthly or annual services by emailing at least 30 days prior to your renewal date. This authorization will remain active until cancelled. You may be obligated to pay additional fees related to cancellation. For six month (or more) contracts, you are responsible for 50% of the remaining contract agreement.

Web Design Services

Cancellations for Website/App Projects are not eligible for a refund, and the remaining balance will be due at time of cancellation. Websites that have waited more than 4 weeks for a response from the client will be put into a dormant status, and the project will be considered complete as is, regardless of its status. This dormant status means that we will charge a 25% of the total projects value to reactivate and complete it per original specifications.

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